Garoc Corp

question 88

Multiple Choice

Garoc Corp.has developed a reputation for poor customer service over the past couple of decades.Which of the following practices will help the company turn its reputation around?

• A)taking a reactive approach to customer service over a proactive approach
• B)replacing existing customers with new customers
• C)limiting customer service reps' role in personal selling
• D)limiting the sales function to only the salespeople in the company
• E)monitoring customers' complaints by accessing big data from social media and the web

---

Definitions:

Tax Authority

A Tax Authority is an entity responsible for administering the tax law, including collecting taxes and enforcing tax regulations.

Judicial Sources

Legal documents, court decisions, and laws that provide the authority or basis for legal interpretations and decisions.

Form 1040EZ

A simplified tax form for individuals with straightforward tax situations, no longer in use as of 2019.

Taxable Income

The amount of income that is used to determine how much tax an individual or a business owes to the government.