Analytical CRM Supports Traditional Transactional Processing for Day-To-Day Front-Office Operations

question 2

True/False

Analytical CRM supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the customers.

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Definitions:

Revitalization

The process of injecting new life into a product or brand, often through rebranding, innovation, or repurposing to increase its market share.

Rebuilding Trust

The process of regaining confidence and reliability in a relationship, organization, or system after it has been damaged or broken.

Brand Equity

The value and strength of a brand that determines its worth, based on consumer's perceptions, recognition, and loyalty.

Loyal Customers

Consumers who repeatedly purchase goods or services from the same business due to satisfaction, convenience, or value.