Which of the Following Is Not a Current CRM Trend

question 82

Multiple Choice

Which of the following is not a current CRM trend?

• A) Partner relationship management
• B) Supplier relationship management
• C) Employee relationship management
• D) Distributor relationship management

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Definitions:

Cartels

Groups of independent market participants who collude to control prices and production in an industry, often illegally.

Price Leadership

A market strategy where one leading company sets the price of goods or services, and other companies in the sector follow suit.

Covert Collusion

An implicit, non-public agreement between firms to fix prices, limit production, or divide markets, without explicit communication.

Allocative Efficiency

A state of the economy where resources are allocated in a way that maximizes the overall benefit to society.