The Development of New, Often Radically Different, Kinds of Goods

question 87

Multiple Choice

The development of new, often radically different, kinds of goods and services is called _____.

• A) quantum process innovation
• B) quantum product innovation
• C) incremental product innovation
• D) incremental process innovation
• E) process reengineering

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Definitions:

Miscommunication

Failure to convey or understand a message correctly, leading to confusion or conflict.

High-context

A communication style that relies heavily on implicit messages, context, and nonverbal cues for meaning, common in many Eastern cultures.

Nonverbal Information

The use of body language, facial expressions, gestures, posture, and eye contact to convey messages without spoken words.

Explicitly

Stated clearly and in detail, leaving no room for confusion or interpretation.