Which of the Following Is Considered a High-Contact Service Operation

question 36

Multiple Choice

Which of the following is considered a high-contact service operation?

• A) On-line brokerage house
• B) Internet sales for a department store
• C) Physician practice
• D) Telephone life insurance sales and service
• E) Automobile repair

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Definitions:

Conditional Acceptance

An agreement to accept an offer based on specific conditions being met.

Equitable Estoppel

A legal doctrine preventing a party from denying or asserting anything to the contrary of what has been established as truth, due to previous actions, conduct, or statements.

Gratuitous Promise

This is a promise made without requiring anything in exchange, often lacking legal enforceability because it lacks consideration.

Legal Obligation

A duty enforced by law, requiring an individual or organization to act or refrain from acting in a specific manner.