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The Exit-Voice-Loyalty-Neglect Model States That Some Employees Respond to Their

question 237

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The exit-voice-loyalty-neglect model states that some employees respond to their job dissatisfaction by patiently waiting for the problem to work itself out or get resolved by others.


Definitions:

Personal Traits

Characteristics or qualities that form an individual's distinctive character or personality.

Fair Credit Billing Act

A federal law designed to protect consumers from unfair billing practices, offering mechanisms to dispute billing errors.

Credit Card Issuer

The financial institution or company that provides credit cards to consumers, extending credit for their purchases.

Disputed Amount

A specific sum of money that is the subject of a disagreement between parties, often related to billing or contractual obligations.

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