Total Chemical Corp

question 91

Essay

Total Chemical Corp. (TCC) developed a goal-setting program aimed at teams that operate the petrochemical process in TCC's plants. The goal-setting program encouraged team leaders to frequently remind team members to 'do their best'. TCC's executives also rewarded team leaders who pushed employees to complete impossible deadlines. One year after the goal-setting program was introduced, TCC's executives couldn't see much improvement in job performance. Explain why goal setting might not have worked effectively here.

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Definitions:

Passive Correlation

A statistical relationship between two variables where changes in one variable occur alongside but are not directly caused by changes in the other.

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing thoughts, feelings, and behaviors.

Intelligence

The ability to learn, understand, and apply knowledge, to reason and solve problems, and to adapt to new situations.

Weight

A measure of the mass of an object or individual, often used in a health context to discuss body mass and its implications for well-being.