The Main Difference Between B2C and B2B Is ___________

question 40

Multiple Choice

The main difference between B2C and B2B is ___________.

• A)Good interpersonal and communication skills are more important for B2C than for B2B
• B)B2B requires more supervision and performance evaluation
• C)Many of the goods and services sold by B2B salespeople are more expensive and technically complex than those in B2C
• D)B2B requires excellent knowledge of the products being sold
• E)B2C requires the ability to discover customer needs and solve their problems

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Definitions:

Catering Company

A business that provides food services to events and locations, or prepares and delivers meals to customers.

Brand Image Damage

The harm or negative impact on a company's reputation, often resulting from controversial incidents, poor customer experiences, or negative media coverage.

British Airways

A major international airline based in the United Kingdom, known for its global flight operations and extended network.

Core Competencies

Essential capabilities or advantages that a business has, which gives it a competitive edge over others in its industry.