Examlex
Empathy means that when a customer has a problem that the service provider relates with,the company does what is best for the company.
Amygdala
A region of the brain involved in experiencing emotions, particularly fear and pleasure, integral to the process of forming memories associated with emotional events.
Coded Messages
Communications that are transformed into a set of symbols or codes to conceal their original meaning, usually for privacy or secrecy.
Delusions
False beliefs that reflect breaks from reality.
Hallucinations
Perceptions in a conscious and awake state in the absence of external stimuli which have qualities of real perception.
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