Examlex
The basis of the gap model is the identification and measurement of differences in ____ key areas of the service delivery process.
Airline Reservations
The process of booking a seat on an airplane for travel, which can be done via airlines, travel agencies, or online platforms.
Airplane Crash
An event where an aircraft sustains significant damage or destruction leading to loss of life or serious injury.
Multisource Feedback
A performance appraisal method that gathers feedback on an individual from a variety of sources including peers, subordinates, and superiors.
360-degree Feedback
A comprehensive feedback system where employees receive confidential, anonymous feedback from the people who work around them.
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