Employees in the Service-Profit Chain Are Given Training,recognition,and Tools to Serve

question 15

Multiple Choice

Employees in the service-profit chain are given training,recognition,and tools to serve the customer.This leads to employee ______________.

• A)Satisfaction
• B)Retention
• C)Productivity
• D)Satisfaction, Retention, and Productivity
• E)None of these

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Definitions:

Emancipation

The act of freeing someone from slavery, servitude, or legal, social, or political restrictions.

Radical Republicans

A faction within the U.S. Republican Party in the 19th century that advocated for the complete abolition of slavery and aggressive reconstruction policies following the Civil War.

Total Emancipation

Refers to the complete liberation of individuals from slavery or bondage without any remaining conditions or restrictions.

New Birth

This term often refers to a spiritual or religious renewal, symbolizing a significant change or transformation in an individual's life.