One of the Central Concepts of the Service-Profit Chain Is

question 59

Multiple Choice

One of the central concepts of the service-profit chain is to _______.

• A)Have all members of the firm memorize the mission of the firm and be able to recite it from memory
• B)Create an environment in which all employees can be successful
• C)Allow employees to play computer games at their work station when they are tired
• D)Create elements of change within people to do things above what their capabilities are
• E)None of these

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Definitions:

Sedentary Lifestyle

A way of life that involves little physical activity, often associated with sitting or lying down for most of the day.

Longevity

The length of time that an individual lives or a thing lasts.

Coronary Artery Disease

A condition characterized by the narrowing or blockage of the coronary arteries, leading to a reduced blood flow to the heart muscle and potentially causing heart attacks.

Modifiable Risk Factor

A risk factor for disease or injury that can be reduced or controlled through changes in behavior or environmental exposure.