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Companies Often Use Features to Differentiate Themselves from Competitors

question 39

Multiple Choice

Companies often use features to differentiate themselves from competitors.However,a company must balance the features customers want with __________.


Definitions:

Preferred Provider Organization

Preferred Provider Organization (PPO) is a type of health insurance plan that offers a network of healthcare providers, allowing policyholders to receive services at a discounted rate.

Health Maintenance Organization

A type of health insurance plan that typically restricts patients to a network of doctors and hospitals in order to control costs.

Exclusive Provider Organization

A managed care plan where services are covered only if you use doctors, specialists, or hospitals in the plan’s network, except in an emergency.

Primary Care Physician

A healthcare provider who acts as the first point of contact for patients, offering general medical care and referring to specialists when necessary.

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