Customer Satisfaction and Customer Loyalty,two Metrics Used by Brand Managers,are

question 81

True/False

Customer satisfaction and customer loyalty,two metrics used by brand managers,are metrics used in CRM.

---

Definitions:

Value of Change

The perceived benefit or importance of making alterations or modifications within an organization, project, or system to achieve improved outcomes.

Variable

An element, feature, or factor that is liable to vary or change.

Creativity-relevant Skill

Abilities that contribute to an individual's capacity to produce original and valuable ideas or solutions.

Modesty

A trait characterized by a lack of vanity or conceit, often involving a humble view of one's accomplishments or status.