Examlex
Which of the following is not a standard guide word used in e-mail messages?
Positive Feelings
Emotions that are pleasant or desirable, such as happiness, love, and excitement, often contributing to well-being.
Negative Words
Words that convey a negative connotation or sentiment, which can potentially deter positive communication.
Goodwill
The benefit or value that an entity has built up over time, often reflecting in customer loyalty, brand reputation, or business relationships.
Concise
Expressing much in few words; clear and succinct.
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