Maya Will Be Using E-Mail on the Job and Wants

question 106

Multiple Choice

Maya will be using e-mail on the job and wants to learn how to write effective subject lines.What is the best advice you can give her?

• A) If your e-mail discusses more than one topic, leave the subject line blank.
• B) Use all lowercase letters when typing the subject line.
• C) Use words such as Free to entice your reader to open your message immediately.
• D) Update your subject line to reflect the current topic in a thread of messages.

---

Definitions:

Objective

A goal or target that is clearly defined and can be measured or evaluated.

Expectancy Theory

A theory in psychology that explains the motivational strength as being determined by the perceived likelihood of success and the value of the outcome.

Job Design

The process of organizing tasks, duties, and responsibilities into a productive unit of work to enhance job satisfaction and performance.

Goals

Targets or objectives that an individual, team, or organization aims to achieve within a specified timeframe.