Which of the Following Operational CRM Technologies Does the Sales

question 79

Multiple Choice

Which of the following operational CRM technologies does the sales department typically use?

• A) Campaign management, contact management, opportunity management
• B) Sales management, contact management, contact center
• C) Sales management, call scripting, opportunity management
• D) Sales management, contact management, opportunity management

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Definitions:

Online Portfolio Program

A digital platform that allows individuals to showcase their professional and academic achievements and projects.

Freshman Students

Individuals in their first year of study at a high school, college, or university.

Career Development Portfolio

A collection of documents and materials that showcase an individual’s skills, experiences, and accomplishments, used for career planning and job applications.

Professional Organization

An association designed to support the interests and professional development of its members within a specific profession.