Which of the Following Was One of the First CRM

question 32

Multiple Choice

Which of the following was one of the first CRM components built to address the issues that sales representatives were struggling with the overwhelming amount of customer account information they were required to maintain and track?

• A) Sales management system
• B) Contact management system
• C) Opportunity management system
• D) Sales force automation system

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Definitions:

Task Statement Section

A part of a document that outlines specific duties and responsibilities to be performed within a role or project.

Job Identification Section

Part of a job description or document that specifies the unique details of a position, such as job title, department, and responsibilities.

Employee Recruitment

The process of attracting, screening, and selecting qualified individuals for a job at an organization.

Employment Agency

A business that matches employers with job seekers, often specializing in particular industries or types of employment.