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Kray Co. manufactures high-quality knives for use in the meat processing industry, and operates in an industry that values and rewards consistent production quality. Technical innovation over the past decade has given the industry a good supply of high-quality steel in raw material form. Kray Co. recognizes the need to establish and maintain strong quality controls for labor activities. A company quality team has asked you to assist the company in recommending either a goalpost conformance quality plan or an absolute quality conformance plan to monitor its manufacturing activities.
Required:
1. Briefly distinguish between the two approaches to ensuring conformance with production standards.
2. Explain how the Taguchi Quality Loss Function (QLF) operates within the absolute quality conformance plan.
3. Do you think worker reaction to the two plans in Part (1) above might be different? Why or why not?
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