Which of the Following Would Not Likely Be a Perspective

question 42

Multiple Choice

Which of the following would not likely be a perspective of a balanced scorecard for a consumer products retailer?

• A)Learning and innovation.
• B)Internal processes.
• C)Financial performance.
• D)Customer satisfaction.
• E)Research and development.

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Definitions:

Co-pays

A fixed amount paid by an insured patient for receiving certain medical services, with the insurance covering the remaining costs.

Deductible

The amount paid out of pocket by the policyholder before an insurance provider pays any expenses.

Premium

An amount paid that is above the standard price or rate for an enhanced feature, service, or higher priority.

Insurance Companies

Financial institutions that provide coverage against specific losses in exchange for premiums.