Zero Zone,Inc

question 75

Multiple Choice

Zero Zone,Inc.manufactures and sells display refrigeration and freezer units to supermarkets.When a supermarket manager called Nathan,one of Zero Zone's salespeople,to inform him that his Zero Zone rear load refrigeration display unit needed to be defrosted about three times more than was normal,Nathan responded immediately.He cancelled his other appointments and drove to the supermarket.Nathan worked for two hours installing a new oversized coil to fix the problem.Which of the following factors needed for the development of mutual trust is typically illustrated in this example?

• A) Morality
• B) Honesty
• C) Marketability
• D) Customer orientation
• E) Likability

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Definitions:

ECG Tracing

The actual graphical output or representation of the heart's electrical activity as recorded during an ECG test.

ST Segments

Portions of the electrocardiogram that reflect a period between the heart's contraction and the beginning of its recharge for the next beat.

Arrhythmia

An irregularity in the heart rate or rhythm, which can be too fast, too slow, or erratic, affecting the heart's ability to effectively pump blood.

Electrodes

Conductive materials that allow the flow of electric current in and out of devices such as batteries or sensors.