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After completing negotiations for the new computer system,Jane,the salesperson,added "Oh,there is also a $5,000 installation and instruction charge.Which win-lose negotiation tactic did Jane use?
Rationalisations
The process of reorganizing a company to increase its efficiency, often involving streamlining operations and reducing staff.
Unethical Behaviour
Actions or practices within an organisation or individual that are immoral, dishonest, or violate professional standards.
Longer Term Implications
Consequences or effects of actions or decisions that become apparent or have an impact over an extended period.
Organisational Loyalty
The commitment of employees to the goals, values, and success of their organization, often resulting in higher productivity and job satisfaction.
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