_____ Salespeople Control the Sales Interaction but Often Do Not

question 28

Multiple Choice

_____ salespeople control the sales interaction but often do not gain commitment because they prejudge the customer's needs and fail to probe for information.

• A) Aggressive
• B) Assertive
• C) Empathetic
• D) Confident
• E) Determined

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Definitions:

Cerebellum

The cerebellum is a portion of the brain that plays a vital role in motor control, and it may also be involved in some cognitive functions like attention and language, as well as in regulating fear and pleasure responses.

Recall

the act of retrieving information or facts from one's memory.

Recall

The act of retrieving information or memories from the past, often without the help of explicit cues.

Implicit Memories

Memories that are not consciously recalled but influence behaviors and skills, such as procedural memories for tasks.