When Dealing with Objections,successful Salespeople

question 46

Multiple Choice

When dealing with objections,successful salespeople:

• A) anticipate the objections and prepare helpful responses.
• B) make sure the objection is not just an excuse.
• C) relax and listen and never interrupt the buyer.
• D) forestall known concerns before they arise.
• E) need to do all of the above.

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Definitions:

Marginal Benefit

The supplementary enjoyment or advantage derived from consuming an extra unit of a good or service.

Marginal Cost

The amount of money needed to manufacture an extra unit of a good or service.

Diagram

A simplified drawing or plan that represents the essential features of something, often used for explanation or clarification.

Coase Theorem

A principle that asserts if trade in an externality is possible and there are no transaction costs, parties can negotiate to solve the problem privately.