During a Sales Presentation,why Would a Salesperson Repeat Word for Word

question 58

Multiple Choice

During a sales presentation,why would a salesperson repeat word for word the negative comment a customer made about his product's service contract?

• A) To engage in passive listening
• B) To provide feedback to the customer
• C) To avoid having any lulls in the conversation
• D) To verify that he decoded the customer's message correctly
• E) To summarize the customer's concerns

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Definitions:

Mortality

The state of being mortal or the incidence of death within a population.

Morbidity

The condition or rate of disease or illness within a population at a particular time.

Medical Mortality

The rate of death within a given population due to medical conditions or the outcomes of medical treatment.

Medical Errors

Mistakes in healthcare provision that can result in harm to patients, ranging from minor errors to serious complications.