When Salespeople Communicate in a High-Technology Environment,they Should

question 6

Multiple Choice

When salespeople communicate in a high-technology environment,they should:

• A) never deliver bad news via e-mail.
• B) avoid "techno overkill."
• C) make sure the communication is meaningful.
• D) customize their messages.
• E) all of the above.

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Definitions:

Deceitful Behavior

Actions that are intentionally dishonest or manipulative to gain an advantage or mislead others.

Monozygotic Twins

Twins that originate from a single fertilized egg, resulting in genetically identical offspring.

Concordance Rate

Probability that both twins will develop a disorder if one twin has the disorder.

Antisocial Behaviors

Actions that harm or lack consideration for the well-being of others; often associated with personality disorders.