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Choco Fond,a Dessert Place,introduced a New Square-Shaped Ice-Cream Cone with a Soft

question 69

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Choco Fond,a dessert place,introduced a new square-shaped ice-cream cone with a soft gooey texture instead of the usual crunchy cone.Choco Fond's customers never warmed up to the new product as they felt it was too different from the traditional cone and never gave them the feeling of having an ice-cream.Which of the following reactions is most likely to account for the customers' cognitive categorization of the new product?


Definitions:

Ethical Decisions

Choices made based on principles of right and wrong in a professional or personal context, often considering the broader impacts on society and stakeholders.

Open Opinion

A perspective or viewpoint that is publicly expressed without restriction, often encouraged for the purpose of fostering transparent communication or brainstorming.

Public Agreement

A consensus or concurrence of opinion among the general public or within a specific group of people.

Ethical Intensity

Ethical Intensity refers to the perceived importance or significance of an ethical issue, determined by its potential outcomes and the degree of impact on stakeholders.

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