Which of the Following Occurs When Consumers Spread Information from One

question 91

Multiple Choice

Which of the following occurs when consumers spread information from one to another about positive consumption experiences?

• A) Confirmation
• B) Switching behavior
• C) Positive disconfirmation
• D) Positive attribution
• E) Positive word-of-mouth

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Definitions:

Lupus

A chronic autoimmune disease where the body's immune system becomes hyperactive and attacks normal, healthy tissue, leading to inflammation, pain, and damage in various parts of the body.

Multiple Sclerosis

A long-lasting autoimmune disorder that impacts the central nervous system, resulting in a range of physical and cognitive impairments.

Arthritis

A condition characterized by inflammation of the joints, causing pain and stiffness that typically worsens with age.

Adrenal Glands

Small glands located on top of each kidney that produce various hormones including adrenaline and cortisol, which help control blood sugar, burn protein and fat, react to stressors, and regulate blood pressure.