ABC CorpSelected Employees from Across the Organization to Find New Ways

question 63

Multiple Choice

ABC Corp.selected employees from across the organization to find new ways to serve customers.The team operated independently of the main organization and experimented with new service delivery approaches.This team is most similar to:

• A)the action research approach to organizational change.
• B)a parallel learning structure.
• C)the appreciative inquiry approach to organizational change.
• D)the process of diffusing organizational change.
• E)the process of creating an urgency to change.

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Definitions:

Fraud on the Creditor

An act of deceit intended to keep assets from being claimed by creditors.

Life Insurance Policy

A contract between an insurer and a policyholder in which the insurer promises to pay a designated beneficiary a sum of money upon the death of the insured person.

Insurance Agent

A professional authorized to sell and manage insurance policies on behalf of insurance companies.

Homeowners' Policy

An insurance policy that provides coverage for damages to a person's home and assets in the home, along with liability coverage for accidents that occur within the home or on the property.