Which of the Following Areas Within a Company's Total Value

question 46

Multiple Choice

Which of the following areas within a company's total value chain system can managers use to improve efficiency and effectiveness?

• A) A company's own internal activity segments,the suppliers' part,and the forward (distribution)channel portion of the value chain system
• B) A company's reinforced activities identified as efficiency measures for improved effectiveness
• C) Only the internal activity segments
• D) Only the suppliers' part
• E) Only the distributors' channel portion

Identify the different bases of power and how leaders and subunits gain and protect their power within an organization.

Recognize the importance of expert and referent power in effective leadership.

Analyze the impact of solving important problems and innovation on power and leadership effectiveness.

Understand the methods and tactics used for influencing attitudes and behavior within organizations.

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Definitions:

Past Experiences

Refers to previous events or activities that an individual or organization has undergone, influencing future behavior or decisions.

Persuasion

The act or process of influencing someone's beliefs, attitudes, or behaviors through argument, reasoning, or appeal to emotion.

Human Communication

The process by which individuals exchange information, feelings, and meanings through verbal and non-verbal messages.

Two-Step Flow Theory

A communication theory that suggests information from the media moves in two distinct stages: first to opinion leaders, who in turn pass it on to a wider population.