The Idea Behind Benchmarking and Best Practices Is to

question 59

Multiple Choice

The idea behind benchmarking and best practices is to

• A)identify which companies are the best performers of a strategically relevant activity and then copy their methods exactly.
• B)search the world for a company that performs a strategically relevant task or value chain activity at the lowest possible cost and then use business process reengineering techniques to try to meet or beat the costs of the world's low-cost performer of that activity.
• C)perform each activity in the industry value chain according to standard industry practice and then regularly benchmark the company's performance to see if it is actually achieving the industry standard.
• D)identify companies that are the best performers of an activity and then adapt their practices to fit the company's own specific circumstances and operating requirements.
• E)determine whether a company has a world-class value chain.

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Definitions:

Bargaining Power

The ability of one party in a negotiation to influence the terms and conditions due to its resources, alternatives, or strategic position.

Depression Of 1837

A major economic downturn that began in the United States, characterized by bank failures, high unemployment, and deflation.

Union Membership

Union membership denotes belonging to an organized group of workers, known as a labor union, which collectively bargains with employers over conditions, wages, and rights.

Trade Unions

Organizations composed of workers formed to protect and advance their members' interests regarding wages, working conditions, and terms of employment.