Six Sigma's DMADV Process of Define, Measure, Analyze, Design, and Verify

question 45

Multiple Choice

Six Sigma's DMADV process of define, measure, analyze, design, and verify is a particularly good vehicle for

• A)improving performance when there are small variations in how well an activity is performed. If there are wide variations, then the Six Sigma DMVSI process has to be used.
• B)achieving 100 percent control over how a task is performed and eliminating 100 percent of the variability in how a task is performed.
• C)improving performance when there are wide variations in how well an activity is performed.
• D)developing new processes or products at Six Sigma quality levels.
• E)improving customer satisfaction, whereas Six Sigma improves manufacturing processes.

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Definitions:

Dodd-Frank Wall Street Reform

A comprehensive package of financial regulations passed in 2010 aimed at preventing the recurrence of the financial crisis, enhancing consumer protection, and ensuring financial stability.

Consumer Protection Act

Legislation designed to protect the rights and interests of consumers by ensuring fair trade, accurate information, and the right to complain and get a redress.

Consumer Financial Protection Bureau

A U.S. government agency tasked with ensuring that consumers are treated fairly by banks, lenders, and other financial institutions.

Bankruptcy

A legal process for individuals or businesses that are unable to repay their outstanding debts.