Sales Training

question 69

Multiple Choice

Sales training:

• A) usually isn't necessary if a new salesperson has had similar selling experience calling on the same customers for a competing company.
• B) programs should focus on product and company information-since research shows that training is not effective in developing selling skills.
• C) is usually needed only for new salespeople.
• D) should include on-the-job observation, but classroom and web-based learning is rarely needed.
• E) None of these alternatives about sales training is true.

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Definitions:

Consumer Surplus

The difference between the total amount consumers are willing and able to pay for a good or service and the total amount they actually do pay.

Producer Surplus

The discrepancy between the price at which producers are inclined to sell a product and the actual price they get, frequently viewed as an indicator of the well-being of producers.

Tax

A mandatory monetary fee or a different kind of tax placed on an individual or entity by a government agency.

Producer Surplus

The gap between the minimum amount that sellers are prepared to accept for a product or service and the higher price they actually get.