For an Order-Getter, Which of the Following Steps in the Personal

question 205

Multiple Choice

For an order-getter, which of the following steps in the personal selling process usually occurs first?

• A) Follow up after purchase
• B) Preplan sales call
• C) Make sales presentation
• D) Close sale
• E) Select target customer

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Definitions:

Abnormality

A deviation from the common rule, type, or form, often referring to something that is out of the ordinary or considered not normal in the medical or psychological context.

Repressed Conflict

Psychological struggles or issues that are unconsciously blocked from immediate consciousness but can influence behavior and emotions.

DSM-IV-TR

The fourth edition, Text Revision of the Diagnostic and Statistical Manual of Mental Disorders, a guideline for diagnosing mental disorders.

Axis IV

Axis IV is a categorization within the DSM-IV (Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition) that reports psychosocial and environmental problems contributing to a person's mental disorder.