A Key to Understanding the Difference Between TQM and Other

question 20

Multiple Choice

A key to understanding the difference between TQM and other management innovations is TQM's emphasis on:

• A) one-time reengineering of production processes.
• B) a reorganization of inventory control.
• C) outsourcing.
• D) continuous improvement.

---

Definitions:

Cleaning Compulsion

An obsessive need to clean or organize, often as a symptom of obsessive-compulsive disorder, where the action is driven by an attempt to reduce distress or anxiety.

Cognitive-Behavioral Theorist

A professional specializing in the study and application of cognitive-behavioral therapy, emphasizing the role of thinking and behavior in the development and treatment of psychological disorders.

Exposure And Response Prevention

A therapeutic strategy used primarily for obsessive-compulsive disorder that involves gradual exposure to anxiety-inducing stimuli combined with efforts to prevent the habitual response.

Obsessive-Compulsive Disorder

A mental disorder characterized by recurring unwanted thoughts (obsessions) and repetitive behaviors (compulsions) as a means to cope with anxiety.