A CRM System Uses Information About Customers to Gain Insights

question 18

True/False

A CRM system uses information about customers to gain insights into their needs,wants,and behaviors in order to serve them better.

---

Definitions:

Entrepreneur

An individual who initiates and operates a new business venture, taking on financial risks in the hope of profit.

Government Effectiveness

A measure of the quality of public services, the civil service and its independence from political pressures, the quality of policy formulation, and the credibility of the government's commitment to its policies.

Natural Resources

Materials or substances occurring in nature which can be exploited for economic gain, including water, minerals, forests, and fish.

Underemployment

The condition in which people in a labor force are employed at less than full-time or regular jobs or at jobs inadequate with respect to their training or economic needs.