Regarding the Use of Role Playing as a Sales Training

question 83

Multiple Choice

Regarding the use of role playing as a sales training technique:

• A)This is a poor technique to use with new trainees in the initial training program.
• B)An important phase of this technique is how you handle the criticizing of the trainee's role-playing effort.
• C)Role playing is good for telling a trainee what to do,but it is of very little value in showing a trainee how to do it.
• D)The technique should be used once with each trainee,but it should not be repeated.
• E)To avoid embarrassment,there should be no observers present when this technique is used.

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Definitions:

Sample Variance

A measure of the dispersion or variability in a sample data set, calculated as the average squared deviation of each number from the mean of the data set.

Negative

A term used to describe values, numbers, or expressions that are less than zero, often indicating a direction opposite to what is considered positive.

Positive

A term indicating a value greater than zero, or a positive direction or effect.

Sample Mean

The average value of a random sample taken from a population.