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What percentage of sales reps surveyed admit to having been involved in some illegal or unethical activity?
Descriptive Norms
Social norms that describe what behaviors are typically performed in a specific context, acting as guidelines for appropriate behavior.
Injunctive Norms
Socially accepted rules or behaviors that are endorsed and expected by a group, influencing members' actions.
Centralized Communication
A form of communication structure in organizations where all decisions and processes flow through a central point of command.
Decentralized Communication
A mode of communication where messages are exchanged without a central control point, allowing for more direct and varied paths of information flow.
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