Evaluating a Salesperson's Performance Is a Difficult Job Because

question 23

Multiple Choice

Evaluating a salesperson's performance is a difficult job because:

• A)Evaluations usually underrate a rep who has a pleasant personality.
• B)The time and expense of an evaluation usually outweigh its benefits.
• C)Many duties of a sales rep cannot be measured objectively.
• D)Most companies do not set quotas or other performance goals.
• E)None of these is correct.

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Definitions:

Critical Incident Stress Debriefing

A process aimed at reducing trauma after a critical event, allowing participants to discuss their experiences.

Car Bombing

The use of a vehicle loaded with explosives to carry out a bombing, typically with the intent to cause damage, fear, or casualties.

Emergency Medical Technician

A healthcare professional trained to provide emergency medical services to people in need.

Transference

A phenomenon in psychoanalysis where patients unconsciously redirect feelings and desires from their past onto the therapist.