Which of the Following Statements About a Salesperson's Role Is

question 223

Multiple Choice

Which of the following statements about a salesperson's role is TRUE?

• A) The salesperson rarely serves as a link between the firm and its customers.
• B) The salesperson represents the customer back inside the selling firm.
• C) The salesperson also holds titles such as management specialist and chief engineer.
• D) The salesperson only aims to sell the customer.
• E) A salesperson is seldom responsible for negotiating prices or diagnosing technical problems.

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Definitions:

Assertiveness

A communication and behavior style characterized by confidently expressing one’s thoughts, feelings, and needs directly and respectfully.

Trait Factor

An element of personality that is considered to be stable across time and situations, contributing to consistent patterns of thoughts, feelings, and behaviors.

Emotional Well-being

A state where an individual experiences positive emotions, satisfaction with life, and a sense of purpose and meaning.

Trait

A characteristic or quality that distinguishes an individual, often referring to consistent patterns of thought, emotion, and behavior.