Which of the Following Is Supportive of Customer Loyalty

question 54

Multiple Choice

Which of the following is supportive of customer loyalty?

• A)It is customers making repeat visits to a retailer and being satisfied with their experiences.
• B)It is when customers purchase merchandise and services from the retailer because of their convenient location.
• C)It is an emotional connection between a retailer and a customer.
• D)It is the state of accumulated transactions that customers build through repeat purchases responding to various promotions to a retailer.
• E)It is the sole result of superior customer service.

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Definitions:

Indefinitely

For an unspecified or unlimited period of time.

15 to 20 Years

A time frame often referenced in contexts such as long-term investments, mortgage terms, or the expected lifespan of durable goods.

Disclosure Statement

A document that outlines important information about a business or financial transaction, often required by law to ensure transparency.

Information About Franchisees

Data or details related to individuals or entities that have obtained the right to sell a franchisor's goods or services within a specified area.