One of the Functions Retailers Undertake to Increase the Customer's

question 5

Multiple Choice

One of the functions retailers undertake to increase the customer's perception of value is providing services.Which of the following is NOT an example of that activity?

• A)clean restrooms
• B)displaying merchandise
• C)having trained salespeople available to answer questions
• D)parking lot with a lot of lighting
• E)having crisp dollar bills for change

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Definitions:

Situation

The set of circumstances or state of affairs at a particular time and place; encompasses both the physical environment and the context within which something occurs.

Fluent English

The ability to speak and understand English smoothly and effortlessly.

Colleagues

People with whom one works, especially within the same organization or profession.