Tyson Orders Pizzas at a Take-Out Restaurant and Is Told

question 5

Multiple Choice

Tyson orders pizzas at a take-out restaurant and is told that the order would be ready in twenty minutes.After waiting for almost half an hour,he is told that his order was taken up just five minutes ago and that the pizzas would be ready in sometime.Which of the following service gaps is exemplified in this scenario?

• A) Market gap
• B) Communications gap
• C) Knowledge gap
• D) Delivery gap
• E) Research gap

Recognize the cultural and gender differences in the prevalence of depression.

Distinguish between neurotic, mood, somatoform, and dissociative disorders.

Understand the concept and different definitions of poverty.

Recognize the factors contributing to income and wealth inequality.

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Definitions:

Automatic Activation

According to Fazio, attitudes that have a strong evaluative link to situational cues are more likely to automatically come to mind from memory.

Moderator Variable

A variable that qualifies an otherwise simple hypothesis with a view to improving its predictive power (e.g., A causes B, but only when C (the moderator) is present).

Improve Prediction

Enhancing the accuracy or effectiveness of forecasting future events or outcomes based on current data or trends.

Simple Hypothesis

A hypothesis stating a direct relationship between two variables, with one variable affecting the other in a straightforward manner.