Which One of the Following Is Not a Tool That

question 100

Multiple Choice

Which one of the following is not a tool that company managers can use to promote continuous improvement (operating excellence) in performing value chain activities?

• A) variability reduction analysis in work processes
• B) Six Sigma quality control techniques
• C) total quality management (TQM)
• D) business process reengineering
• E) adoption of standard industry techniques

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Definitions:

Intellectual Capital

is the intangible value of an organization's knowledge, experience, and intellectual assets, contributing to its competitive edge.

Intellectual Property Laws

Legal regulations that protect creators' rights over their inventions, works, symbols, names, and images created by the mind.

World Trade Organization

An international body that deals with the global rules of trade between nations, aiming to ensure that trade flows as smoothly, predictably, and freely as possible.

Supplier Sustainability

The practice of evaluating and choosing suppliers based on their environmental and social performance, in addition to their economic considerations.