Customer Data Management Is a Means of Managing All Aspects

question 11

True/False

Customer data management is a means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.

---

Definitions:

Enterprise Social Media

Online platforms and technologies designed for use within companies to enable collaboration, communication, and sharing among employees.

Enterprise Social Media

Online platforms and technologies used within an organization to facilitate communication, collaboration, and sharing amongst employees.

Blogs

Blogs are digital platforms where individuals or groups publish written content, often focusing on specific topics or showcasing personal experiences and insights.

Wikis

Web-based platforms that allow users to create, edit, and link pages easily, fostering collaborative writing and information sharing.