Operational CRM Supports Back-Office Operations and Strategic Analysis and Includes

question 42

True/False

Operational CRM supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.

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Definitions:

Team Members

Individuals who are part of a group collaborating towards a common goal, each with specific roles and responsibilities.

Human Factors Psychology

A field of psychology focused on understanding how people interact with products, environments, and systems, aiming to improve usability, safety, and performance.

Clinical Psychology

A branch of psychology that focuses on diagnosing and treating mental, emotional, and behavioral disorders.

Physician

A medical professional who diagnoses and treats diseases, disorders, and injuries.