Which of the Following Operational CRM Technologies Does the Sales

question 79

Multiple Choice

Which of the following operational CRM technologies does the sales department typically use?

• A) Campaign management, contact management, opportunity management
• B) Sales management, contact management, contact center
• C) Sales management, call scripting, opportunity management
• D) Sales management, contact management, opportunity management

---

Definitions:

Green Cup Competition

An event or initiative aimed at promoting environmental sustainability and awareness, often by challenging participants to reduce their carbon footprint or increase recycling efforts.

Environmental Improvements

Actions or initiatives taken to reduce pollution and restore natural ecosystems for the benefit of both the environment and human populations.

Special-Interest Group

An organization of people with shared ideas or goals who try to influence public policy and decisions.

Environmental Leadership

The role or actions taken by individuals or organizations in directing efforts towards environmental conservation and sustainability.