The Internet Can Completely Replace the Phone and Face-To-Face Communications

question 25

True/False

The Internet can completely replace the phone and face-to-face communications with customers.

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Definitions:

Physically

Relating to the body or material things, often concerning presence or actions in the physical world.

Scientific Management

A management theory developed by F.W. Taylor, emphasizing efficiency and productivity by systematically studying work processes and establishing standards.

Vertical Loading

Vertical Loading is a job design technique that involves adding more responsibilities and decision-making authority to an employee's role.

Overspecialized Work

Work that is highly focused or narrow in scope, potentially limiting a person’s skills and adaptability to other professional areas.