Telemarketing Should Never Be Used If the Objective of the Sales

question 33

True/False

Telemarketing should never be used if the objective of the sales call is to develop long-term relationships with customers.

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Definitions:

Human Interaction

The communication and exchange between individuals, including verbal and non-verbal behaviors, essential in social and business contexts.

Profitability Index

A ratio that calculates the relationship between the present value of future cash flows and the initial investment, used to assess project desirability.

Average Accounting Return

The average annual net income of an investment divided by the average book value of the investment.

Cost of Capital

The required return necessary to make a capital budgeting project, such as building a new plant, worthwhile, including the cost of debt and equity financing.