When Johnson and Johnson Removed All Tylenol from the Shelves

question 72

Multiple Choice

When Johnson and Johnson removed all Tylenol from the shelves after some containers were tampered with, poisoning and killing seven people, the company

• A) sacrificed short-term profits for long-term credibility.
• B) was forced to do so following extensive consumer outcry.
• C) was ordered to do so by the Food and Drug Administration.
• D) felt that nothing could stop Tylenol from losing most of its customers.
• E) developed plans to sell the returned Tylenol bottles in less developed countries.

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Definitions:

Homophobia

The fear, hatred, discomfort with, or mistrust of people who are homosexual or the disapproval of homosexual behaviors or cultures.

Characteristic

A distinguishing trait, quality, or property that defines an individual, group, or thing.

Stigma

A mark of disgrace associated with a particular circumstance, quality, or person.

Homosexuals

Individuals who are sexually attracted to people of their own sex.